This page explains where to find the refund policy that applies to you. No payment is taken through intellectaa.com. Fees are charged only by our individual services, and each publishes its own refund and cancellation policy.
Find your policy. Refund terms differ by service, because what is being paid for
differs. Please use the policy for the service you paid.
Service refund policies
| Service | What is charged | Refund policy |
|---|---|---|
| Intellectaa Journal for Teens | Article Publication Charge, after acceptance only | journals.intellectaa.com/teens/refunds |
| iChallenge | Entry fee, per edition | ichallenge.intellectaa.com/refunds |
| Spark Within | Session fee, where a session is chargeable | spark.intellectaa.com/refunds |
| iGnite | Invoiced under a written agreement with the school | ignite.intellectaa.com/refunds |
What applies across all our services
- Duplicate or incorrect payments are always refunded in full.
- Where we cancel or fail to deliver something that has been paid for, it is refunded in full.
- Refund requests are acknowledged within 3 working days.
- Approved refunds are returned to the original payment method, normally within 7 to 10 working days of approval. Applicable taxes are refunded with the fee.
How to request a refund
Email help@intellectaa.com with your reference number, the payment date, the service concerned and the reason for the request.
Contact
help@intellectaa.com · NanoThink Spectrum (OPC) Private Limited, No. 7/52C, Vettukattu, Palavilai, South Palavilai, Kollangodu, Vilavancode, Kanyakumari – 629160, Tamil Nadu, India